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NOBS, the end of the MBA

[Seven years ago (!) I wrote a column for Fast Company about a different kind of MBA. I’ve gotten tons of email about it, most of it positive–but I did get one particularly desperate/angry note from a validation-seeking student last week. Coincidentally, I just received this beautiful diploma, suitable for framing, for Dan Limbach, who volunteered to share it with you.]

Nobsdiploma2[here’s the original article, with a few updates in brackets]

I thought maybe I’d open a business school. This is particularly ironic given my past: No student in the history of the Stanford Graduate School of Business has ever come closer to not receiving an MBA than yours truly.

When I was at Stanford (it seems like decades ago — probably because it was), I thought that the environment there was terrific, and I truly enjoyed some of my classes. But before the start of my second year, I got an irresistible job offer — which prompted me to try to go to school and work at the same time. I soon realized that the classes were in Palo Alto, and the job was in Boston. But, thanks to some help from TWA and a bizarre willingness on my part to fly on the red-eye, I managed to commute for a semester. After that, a kindly professor decided to stop the madness and just give me the rest of my credits, so graduate I did.

Despite my less-than-stellar attendance record at business school, I’ve since found that teaching business is a blast. I taught a class to second-year students at NYU this year and discovered that aggravating 90 soon-to-be-graduating students is great fun. I had so much fun, in fact, that I started thinking about what business school is, what it’s good for — and what it’s not good for at all.

As far as I can tell, there are only three reasons to apply to business school. My [imaginary] school, the New Order Business School (NoBS), will focus on excelling at all three.

First, business school provides a tremendous screen for future employers. If you go to Harvard Business School, for example, you are doing a tremendous thing for your personal branding, and you are guaranteed a job interview — at the very least — virtually anywhere in the world. When it comes to business, Columbia, Stanford, Wharton, and a few other schools aspire to Harvard’s level. And in some industries, they even surpass it.

Just as Internet investors have successfully trained themselves to look past the present and to invest in companies that have a wonderful future, some employers have realized that waiting for someone to graduate from one of these august institutions is a waste of time. Instead of hiring students after they finish classes (which, after all, don’t teach why the brand is so valuable), why not just hire people as soon as they’ve been accepted to business school?

The student who drops out of school after getting in but before beginning classes saves about $55,000 in tuition — as well as another $180,000 in opportunity cost. Add to that the stock options and a chance to change the world that much sooner, and you can see why this is a no-brainer for all involved.

At NoBS, we offer a special program for just this sort of student. Basically, it’s the most exclusive business-school admissions program in the country. We guarantee that only one out of every 1,000 applicants will be accepted to our school. And we guarantee that upon being accepted, every single person will receive at least three job offers — each with a minimum salary of $65,000 a year.

The fee to have your application considered is $300. After all, as an admissions-based institution — actually, as an admissions-only institution — we have to do a great job, so it’s $300 well spent.

There are few classes. There is no degree. You apply. You get in (or, more likely, you don’t). That’s it. We’re done. (Oh, and by the way, the profit margins are huge! But you figured that out already.)

Think about the prestige associated with being the one in 1,000. Think about the pride in knowing that you are one of the few people smart enough, motivated enough, and crazy enough to apply to a school that exclusive. Stuck in a dead-end job? Work like crazy on your GMATS and your essay, and you too may be able to break through the clutter of applicants and become a NoBS standout.

The second reason that people go to school is to build a network. This is another way of saying that there’s a social insurance policy among students. If someone in your class actually becomes successful or lands a powerful job, the rest of you have someone to go to for favors or even cash.

It’s sort of astonishing how powerful networking can be. One investor I know gives preference to companies whose staff includes an alumnus of Camp Tahigwa. Employees don’t necessarily have to have attended Camp Tahigwa at the same time that the investor did — so long as they know the same camp songs.

At NoBS, we offer a concentrated program, half of which focuses on just this sort of networking. Rather than waiting for networking to occur through random osmosis — through unpredictable events like working on a project together in Cost Accounting 101 — students at NoBS gather for two weeks every six months to engage in some intense team building. They row crew. They play chess. They build houses for the disadvantaged. They stay up all night putting a VW Beetle on the roof of Larry Ellison’s home.

The third (and least important) reason to go to business school is actually to learn something. And this is where traditional business schools really fail. The core curriculum at business schools is as close to irrelevant as you can imagine. If you and I were trying to create a series of courses that would all but guarantee that upon graduating, students would have no useful knowledge about how to do business in the new economy, today’s business-school curriculum would be a great model for us.

So eliminating the curriculum may be a great idea. But sooner or later, the illusion of a thriving, useful institution will fade if a business school doesn’t offer any courses. Ask people who are thriving in today’s economy to name five things that helped them succeed, and they’ll probably come up with a list like this one.

1. Finding, hiring, and managing super-great people

2. Embracing change and moving quickly

3. Understanding and excelling at business development and at making deals with other companies

4. Prioritizing tasks in a job that changes every day

5. Selling — to people, to companies, and to markets

There are other skills that might show up on the list — for example, balancing a life for the long term, working with venture capitalists and other sources of funds, being creative, and understanding the impact of new technologies — but this is a good starting place.

Now take a look at the core curriculum for a $55,000 MBA. You’ll find virtually no focus at all on any of these five issues. My MBA students at NYU had never taken a selling course, they had never been taught how to give a presentation, but they were experts in cost accounting, in understanding manufacturing efficiencies, and in applying the Black and Scholes Option Pricing Formula.

People in the real world buy how-to books to figure out how to succeed. So the NoBS curriculum includes only courses that are worthy of being the subject of a best-selling book. And whenever possible, the authors themselves teach the courses. (In fact, my facetiousness aside, you can learn 100% of the MBA curriculum at home, in a month, just by reading books. I’ll go one step further: I can condense an hour of class presentation into 10 book pages. If you can discipline yourself to read, you can free up two years of your life for the good stuff!)

The last thing to consider about business school is that in many cases, precisely the wrong people attend. Instead of filling their classrooms with people who are too kind to go to law school, business schools ought to find people who are already in the business world, but who are panicking because they don’t know as much as they want to know. Instead of looking for people who are working two mind-numbing years at a bank while waiting to get into a top institution, schools ought to seek out entrepreneurs who are champing at the bit to get their businesses started.

There are two kinds of people who don’t belong in business school: the talented folks who are in too much of a hurry to spend time studying and the dull ones who don’t have anything better to do.

The paradox, of course, is that the best people aren’t prepared to leave their life behind for two years. They’re in a hurry.

So at NoBS, students only need to attend classes for four weeks every six months. The rest of the school runs online for two hours every day. And the MBA is completed in less than a year.

During the four weeks of live stuff, we all fly to some off-season ski resort with excellent food, decent rooms, and an Olympic-sized swimming pool. Classes run from 8 am to midnight, three days a week. The rest of the week, students teach one another from real-life anecdotes. Sharing life experiences prepares people for the arrival of unexpected events.

The “faculty” isn’t really a faculty at all. There are no PhDs in the bunch — not one. Instead, our teachers are compelling public speakers, the kind of people who get standing ovations. People like Zig Ziglar on selling, Tom Peters on embracing change, or Regis McKenna on public relations.

Sound like a powerful experience? Totally nonaccredited. No bureaucracy. One dean. Drop out if you want. Do it for the learning, not for the grades. Everybody is as motivated as you are. Get it over with in just nine months. Walk out with a great credential and 100 lifelong friends.

Is NoBS yet another bizarre thought exercise on my part? Probably. [for the irony-impaired: yes]

NoBS is worth considering. Before you go to business school, before you decide that a fancy MBA is the one thing standing between you and success, you ought to think really hard about why you’re going and what you’re going to learn.

And that, of course, goes double for any company itching to hire the latest freshly minted MBA. Perhaps instead of letting a 300-year-old institution do your screening for you, you should start your own business school. Bring in 100 kids. Put them through the real curriculum in four weeks. Keep half, and pay the other half a year of severance (or have them lick envelopes until they find another job).

It’s easy to forget that business school is a thoroughly modern phenomenon — that it’s not rooted in the ancient canons of Shakespeare or even Madame Curie. Most modern business schools were founded in the 1960s. Their time has come and gone.

[Updated in 2020, twenty years after I wrote this original rant. Since then, the altMBA has turned into a legitimate life-changing institution. 5,000 graduates from more than seventy countries. From companies large and small. From non-profits, educational institutions and government agencies. From age 16 to 80.

The altMBA is now independent of its founder, part of a B corp. organized to work in the public interest, owned and run by a passionate team of change-makers, and most important, attended by people who know that there’s something more to work.

No gurus, no tests, no focus on scarcity. Instead, it’s a chance to learn together and to make a difference.]

Digital realities

DRM is dead. Even if EMI doesn’t announce it today, it’s clear that whether or not the record companies agree, the idea that you can lock up ideas because they are connected to a physical object is long gone.

Kevin Kelly takes this idea a few steps farther with his neat new book: Cool Tool: True Films 2.0. It comes in several editions and the profit for each edition is exactly the same… regardless of the format it comes in.

Triangulation

There are two wines for sale at dinner: $9 a bottle or $16 a bottle. Which one do you order?

Now, imagine that there are three, and the third is $34. Are you more likely to buy the $16 bottle now? Most people are.

Competition is almost always a good thing, and marketers can create it… or highlight it. More here: The Decoy Effect, or How to Win an Election – washingtonpost.com.

The Dip

The horrible reality of college admissions

Are fifteen-year-old kids too young to deal with the Dip?

"…At
Cheyenne Mountain High School in Colorado Springs, Colo., Jessica Clayton scored
1540 out of 1600 on her SATs, aced five advanced-placement courses last
semester, volunteers two days a month at a middle school, works after school at
a smoothie shop, is on the varsity Lacrosse team and runs cross country.

But she worried that wasn’t enough: An Ivy League recruiter
told her about a rival applicant who composed harp music, recorded the
compositions and sold the CDs for charity. "I don’t even play the harp," says
Ms. Clayton. "There are kids who have sent up satellites that have orbited the
Earth. At my school, I’m pretty average."

Sonya points us to this article about the cruel reality of college admissions. I happen to think that almost all of it is money-driven, insecurity-fueled foolishness, a bogus nexus of lies, fears and greed, but more on that later.

For right now, the key lesson is this: colleges (the most coveted ones, anyway) are picky. That means they have a choice. And given a choice, they always do the same thing: they pick the best in the world. It’s quite a Dip, one that most students ought to reject in my opinion. Instead, egged on by guidance counselors with a vested interest and parents who mean well but don’t see the problem, they throw themselves into the system, almost certain to get stuck in the Dip instead of playing a different game altogether.

The opportunity for 95% of the student body is this: reject the idea of being almost good enough to get in to Harvard and embrace the idea of being extraordinarily good at something else.

When Purple Cows go Mad

Stuntbaby
I’ve been a fan of Archie McPhee for years. They have a long history of creating remarkable products. Goofy stuff that’s actually worth talking about.

Well, I get a lot of stuff in the mail, and most of it doesn’t end up getting posted here. Especially the horrible stuff. But this time, in the pursuit of making a buck, McPhee has gone too far.

The Cap’n Danger Stunt Monkey baby chute seems like a fun idea. If you’re only going to throw an infant five or six feet, it’s probably perfectly safe. But how is the company going to avoid the idiotic user that wants to throw his kid from 15 or even 30 feet up?

It’s easier than ever to tell a powerful story, a story that people want to hear. And when you believe in your product, that power is important. But this is just stupid. If they had a product for parrots (or even better, goldfish) then perhaps they could argue that it’s just harmless fun. But this is serious stuff.

Let’s hope they wise up and cancel the product before someone gets hurt. Happy April.

Weekend reading

Geek2
Ever since I didn’t like a novel recommended by a friend, I’ve been hesitant to recommend fiction–it’s my fault if you don’t like it, I figure. But hey, I feel pretty safe with both of these. They’re thriller/con game/caper novels. Unputdownable. And they’ll even teach you a little bit about how people market to themselves.

Geek Mafia

Con Ed

Highly recommended.

How to be a great audience

(and what’s in it for you…)

I participated in an interesting experiment today. I was lucky enough to attend career day with 75 eighth graders. Divided into five groups, I got to see a group at a time for about fifteen minutes each.

Within three seconds of beginning my talk, I could tell.

I could tell who had learned the skill of being in the audience and who hadn’t. And I’m worried that it might be permanent.

The good audiences were all the same. They leaned forward. They made eye contact. They mirrored my energy right back to me. When the talk (five minutes) was over they were filled with questions.

The audience members that hadn’t learned the skill were all different. Some made no eye contact. Some found distractions to keep them busy. Some were focused on filling out the form that proved that they had been paying attention.

What I discovered: that the good audience members got most of my attention. The great audience members got even more… attention plus extra effort. And, despite my best efforts, the non-great audience members just sort of fell off the radar.

This isn’t a post about me and my talk. It’s about the audience members and the choices each make. It’s a choice your employees and your customers make too.

It’s easy to fall into the trap of believing that information is just delivered to you. That rock stars and violinists and speakers and preachers and teachers and tour guides get paid to perform and the product is the product. But it’s not true. Great audiences get more.

Great audiences not only get more energy and more insight and more focused answers to their questions, they also get better jobs and find better relationships. Because the skills and the attitude are exactly the same.

I am too much of an optimist to believe that the lousy audience members in today’s program are stuck that way for life. But I know that the longer they wait, the harder it is going to be to change.

The next time someone says, "any questions," ask one. Just ask.

The next time you see a play that is truly outstanding, lead the standing ovation at the end.

The next time you have an itch to send an email to a political blogger or post a comment or do a trackback, do it. Make it a habit.

Thinking about Stripe Generator

Most people can’t imagine why you’d want Stripe Generator. After all, it’s just a free tool that… makes stripes.

But a few people will bookmark it and use it regularly. A few people will have their lives changed by it (in a good way).

Not a lot of room to make stuff that everyone thinks is great. I think you’re a lot better off delighting and amazing the niches.

The Joy/cash curve

Pricevsjoy_copy
I think there’s a major opportunity here. It seems that for many products, the more you pay, the less fun the buying is. (Not the shopping, the buying). It used to be true at the bottom end of the scale too–the less you pay, the less fun.

The excuse at the bottom was, "hey, you’re not paying a lot, what do you expect?" But Starbucks and others have shown that it doesn’t have to be that way. But what about the top? Why is a house closing such a horrible affair? Why is paying for your car such torture? (It turns out that many dealerships put you through hoops at the end of your buying process just because that’s when they have the most leverage… they don’t try to sell you rustproofing at the beginning!)

Given the amount of money at stake, I won’t be surprised if organizations start offering a way to make this more pleasant. Example: what if a real estate broker hired a really personable ex-cheerleader/glee club member for $20 an hour to do nothing but sweat the details and be charming the entire time the closing was going on? Someone to run and get donuts and do xeroxing and get papers organized in advance… in the scheme of a million dollar purchase, not such a big deal, right?

The two reasons people say no to your idea

"It’s been done before"
"It’s never been done before"

Even though neither one is truthful, accurate or useful, you need to be prepared for both.